| SHIPPING & RETURNS OUR SHIPPING POLICY AND HOW WE SHIP: |
| Shipping All orders are shipped Canada Post Ground service unless otherwise requested.Canada Post requires a physical street address to ship, They do not deliver to a P.O. Box. Saturday, Sunday and Holidays are not included in canada post delivery time.Freight costs for other shipping methods are available upon request. |
|
Canada Post Ground Delivery - Freight costs are figured on weight or dimensional weight and shipment destination. Delivery time within the Continental U.S.A. and Canada is from Six to fifteen business days, depending on the distance of the shipment destination from Grand Falls, New Brunswick. |
|
OUR RETURN POLICY, DAMAGE CLAIM AND WARRANTY INFORMATION: |
|
Returns - Should you need to return a part for refund, exchange or credit, please contact our service department for a Return Goods Authorization (RGA) number. |
|
Customers are responsible for freight on all returned items. All returns must be pre-paid by the customer unless Mopar Plus was at fault and/or made an error. |
|
All returned items are subject to a 15% re-stocking fee and no returns can be processed after 30 days of purchase. Returns within 30 days of purchase require a RGA number and returns without an RGA number will not be accepted. |
|
Customers are subject to a 15% restocking fee for any package returned by Canada Post because of refusal or non-delivery. Freight costs incurred are not refundable. |
|
Special Order items are not returnable. Parts or items that have been modified in anyway, shape or form, are not returnable. |
|
Note: Most installation problems can be solved with a phone call to us, or by sending an email to: sales@moparplus.com. |
|
Damaged Goods or Claims - Always inspect the contents of your shipment in the presence of the driver delivering your package. Should you find any damage, notify Canada Post immediately so that necessary steps be taken to insure prompt replacement of part or item. Please notify Mopar Plus of the claim. |
|
Warranties - All items are warranted to be free from defects in materials and workmanship at the time of shipment to you. Your purchase will be backed by the limited warranty extended by the manufacturer of the parts you receive. Mopar Plus and the manufacturer do not honor warranty requests due to improper handling, installation, neglect, accidents, or parts used for competition use.
|
