How we ship to the United States
Shipping & Delivery
We want to get your orders to you as quickly and smoothly as possible. To help you plan your purchases, here is a breakdown of how we handle our shipping logistics.
Standard Shipping Schedule
Our standard shipments are consolidated to go out once a week to ensure efficiency and to reduce import duties paid by the customer.
Pickup Day: Every Wednesday at approximately 2:00 PM.
Order Deadline: To make the current week’s cutoff, please place your order by Tuesday at 11:00 AM.
Late Orders: Any orders placed after the Tuesday 11:00 AM deadline will be processed and shipped the following Wednesday.
Expedited Shipping
If you're in a hurry, we offer an expedited service to bypass the weekly cycle.
Timeline: Expedited orders are processed immediately and picked up by the carrier the very next business day after the order is placed.
Backordered Items
We don't want to keep you waiting for your entire haul just because one item is out of stock.
Partial Shipments: If your order contains backordered items, we will ship all currently in-stock items first at no extra charge.
Follow-up: As soon as the remaining stock arrives at our warehouse, we will ship the backordered items to you immediately.
Preference: If you would prefer us to hold the entire order until it can ship complete, please contact us immediately after placing your order.
Delivery Timelines
Once your package leaves our facility, it enters the hands of our courier partners.
Typical ETA: Most packages arrive within 2 weeks of the pickup date.
Variables: Please note that shipping times are estimates. Factors beyond our control such as inclement weather or customs clearance may occasionally cause delays.